The challenge is that we’re trying to balance the needs of all of our stakeholders. So librarians and their patrons are stakeholders, as are authors, and as are booksellers. […]
So when we were looking at the library channel, the idea of having almost a subscription model is actually a unique business model. Right now, it is the only channel where we have offered this kind of business model.
We’re struggling to find the right business model that can work for libraries. The rationale behind it was, “let’s find something that’s unique and different that libraries might adopt,” and we put it out there and we’re now listening to everyone to see what they have to say.